All items purchased through this website can be returned within 30 days of the purchase date for refund. The returned item must be in unused condition and in its original packaging. A copy of the invoice should be included with the returned item. Shipping and handling costs are non-refundable. The customer is responsible for the cost of return shipping. After we receive your return, we will contact you and acknowledge receipt of the returned item. A refund will be issued to your credit card or PayPal account based on the original method of payment.
If you receive a damaged or defective item, please contact us immediately for replacement. We can be reached at firstname.lastname@example.org. Please include your name, order number, and identify the damaged or defective product. Include your phone number if you would like us to call you. Alternately, you can call us directly at our factory office 800-624-5348. The office is open Monday thru Thursday; 9:00AM - 5:00PM PT.
Returns should be sent to:
1327 E 18th St.
Los Angeles, CA 90021